Trust & Security
Trust & Security
Liflex handles documents that may contain sensitive information. This page states, in verifiable terms, how that data is protected, what we store and what we never do with it. The binding rules are the Privacy Policy and the Terms of Service — this page is the plain-language summary.
- Data protection
- Encrypted; isolated per account or team
- Model training
- Your documents are never used to train public AI models
- Compliance
- Processed under the EU GDPR
- Your data
- Export any time; we do not sell it
How your documents are protected
- Documents you upload are encrypted and isolated per account or team — one account cannot see another account’s files.
- Access is limited to the account that uploaded the document; source files are not shared across customers.
- Uploads (PDF, DOC/DOCX, TXT and scans) are stored so you can reuse them as your own knowledge base.
What we store and why
- The documents and questions you submit, so the assistant can answer from them and keep your history.
- Your account data (email, plan, usage counters) needed to run the subscription.
- Minimal technical logs needed for security and reliability. We do not store your raw IP address.
Your controls
- Export your data at any time.
- Remove documents from your knowledge base when you no longer need them.
- Write to us for any data request (access, correction or deletion) using the contact below.
What we do not do
- We do not use your documents to train public AI models.
- We do not sell your data or share your documents with other customers.
- We do not use your documents for advertising.
- We do not provide legal advice or represent anyone in court — Liflex is not a law firm.
Where the answers come from
Answers are built from the texts of legal acts available in Liflex and from the documents you upload, and every answer points to the specific provision so you can verify it. If the sources contain no basis for an answer, Liflex says so instead of inventing law.
Security and data questions
Questions about data handling, a data request, or a Data Processing Agreement (DPA) for your team — write to us and we will reply.
info@liflex.app